Dairy Wala

1. Introduction

Welcome to DairyWala. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application DairyWala (the "App").

Please read this Privacy Policy carefully. By accessing or using our App, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our App.

2. Information We Collect

2.1 Information You Provide to Us

We may collect the following types of information when you use our App:

• Account Information: When you register for an account, we may collect your name, email address, phone number, and password.
• Profile Information: Information you provide in your user profile, such as your address and preferences.
• Transaction Information: Details about milk purchases, payments, and billing records.
• Communications: Information you provide when you contact us for customer support or communicate with dairy owners through the App.

2.2 Information Collected Automatically

When you use our App, we may automatically collect certain information, including:

• Device Information: Information about your mobile device, including device type, operating system, unique device identifiers, and mobile network information.
• Log Data: Information that your app automatically reports such as crash reports, app activity, and other system activity.
• Usage Data: Information about how you use our App, including the features you access and the time, frequency, and duration of your activities.
• Location Information: With your permission, we may collect and process information about your precise or approximate location to provide location-based services.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our App and services.
• Process and manage your milk purchase records and transactions.
• Facilitate communication between consumers and dairy owners.
• Generate bills and payment records.
• Respond to your comments, questions, and requests, and provide customer service.
• Send you technical notices, updates, security alerts, and administrative messages.
• Personalize your experience and deliver content relevant to your interests.
• Monitor and analyze trends, usage, and activities in connection with our App.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.
• Comply with legal obligations.

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Your Consent

We may share your information when you direct us to do so or provide your consent to such sharing.

4.2 Service Providers

We may share your information with third-party vendors, consultants, and other service providers who need access to your information to perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.3 Between Users

For the App to function properly, certain information is shared between dairy owners and consumers (such as purchase records, billing information, and contact details).

4.4 Compliance with Laws

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.5 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.6 Protection of Rights

We may disclose information about you if we reasonably believe that disclosing this information is necessary to protect our rights, property, or safety, or that of our users or the public.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

In the event of a data breach that affects your personal information, we will notify you in compliance with applicable laws.

6. Your Rights and Choices

6.1 Account Information

You can review and update your account information by logging into your account settings in the App. If you want to delete your account, please contact us using the information provided in the "Contact Us" section.

6.2 Location Information

You can choose whether to allow the App to collect and use your location information through your device settings. If you disable location services, you may not be able to use certain features of the App.

6.3 Push Notifications

We may send push notifications to your device. You can opt out of receiving push notifications through your device settings.

6.4 Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access, update, or delete your information.
• The right to rectification (to correct inaccurate data).
• The right to object to our processing of your information.
• The right to restriction (asking us to limit the processing of your data).
• The right to data portability (receiving your data in a structured, commonly used format).
• The right to withdraw consent.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

8. Google Authentication

Our App offers Google Sign-In as an authentication option. When you choose to sign in using your Google account, we will receive certain information from Google, which may include:

• Your name
• Email address
• Google profile picture
• Google ID

We use this information only for the purpose of creating and managing your account in our App. Google's handling of your information is governed by Google's Privacy Policy. We recommend reviewing Google's privacy policy to understand how Google processes your data.

You can revoke our access to your Google account information at any time by changing your Google account settings.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your continued use of the App after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.